- OperatorAlistair Solutions NV
- Established31 January 2020
- Games1,112 titles from 19 providers
- CurrenciesAUD, USD, CAD, Bitcoin
Who runs Rich Palms Casino and what new players get
Rich Palms Casino is owned and operated by Alistair Solutions NV. The brand was established on 31 January 2020, giving you a specific starting date for its operating history. Its platform uses instant browser play, so you can access the casino without downloading software.
For Australian players, the main appeal is the combination of AUD support, a large casino library and an opening offer spread across three deposits. You can also find live dealer games, loyalty rewards, tournaments and several ways to fund an account. It is a straightforward setup if you prefer having casino play and promotions in one place.

The Rich Palms experience brings casino play and promotional activity together under the same brand. That suits players who want to move between different casino formats without managing separate accounts. Most games can also be played in demo mode, giving you a chance to get familiar with the format before using real money.
AUD is one of the accepted currencies, alongside USD, CAD and Bitcoin. The available banking choices include cards, PayPal, Neosurf, bank wire transfer, Interac and cryptocurrencies. English-language support is available through 24/7 live chat, email and phone.
The three deposits behind the $6,000 headline
The welcome pack is divided between your first three deposits. The first deposit has a 250% match up to $1,000, the second has a 200% match up to $1,000, and the third has a 150% match up to $1,000. Together, the three offers can reach up to $6,000, with an extra 50% added to each deposit bonus when you use cryptocurrency.
| Deposit | Match offer | Minimum deposit |
|---|---|---|
| Deposit 1 | 250% up to $1,000 | $25, or $10 with Neosurf |
| Deposit 2 | 200% up to $1,000 | $25, or $10 with Neosurf |
| Deposit 3 | 150% up to $1,000 | $25, or $10 with Neosurf |
| Crypto extra | 50% added to each deposit bonus | Use a supported cryptocurrency |
The offer applies to slots, table games and speciality games. Its wagering requirement is 35× the combined bonus and deposit amount, while the maximum cashout is 20× the bonus amount. The maximum bet while an active bonus is attached to your account is $10.
How the wagering maths works on $100
Imagine making a qualifying first deposit of $100. A 250% match adds $250, making the combined amount used for the wagering calculation $350. At 35×, that means $12,250 in wagering, while the 20× bonus cashout limit would be $5,000 because the bonus amount is $250.
Australian contribution rates vary by game type. Blackjack, Craps, Baccarat, Poker, Sic Bo and Slots contribute 100% towards the welcome wagering. American Roulette and Roulette contribute 58%, which equates to a 60× base requirement rather than the 35× treatment used for the other listed games.
Keep the $10 active-bonus bet cap in mind
Keep each bet at or below $10 while a welcome bonus is active. To withdraw winnings, you need to complete the wagering or let the bonus expire; an attempted withdrawal with an active bonus cancels the transaction.
Ready to use the three-deposit offer?
The opening pack gives you three separate match bonuses, with an additional 50% available on each when you deposit with cryptocurrency.
The Curaçao licence, SSL protection and safer-play tools
Rich Palms Casino operates under a licence issued by the Government of Curaçao. Transactions and player data are protected with SSL encryption, which covers information exchanged during account and cashier activity.
The brand also provides several responsible gambling tools for players who want to pause and think about their habits. These include self-assessment tests, self-exclusion and cool-off periods. Links to gambling assistance organisations are available as well.
| Tool | What it helps you do |
|---|---|
| Self-assessment tests | Reflect on your gambling habits |
| Self-exclusion | Exclude yourself from play |
| Cool-off periods | Take a planned break |
| Assistance links | Find gambling support organisations |
A sensible approach is to decide your entertainment budget before you start and treat that amount as money you are comfortable losing. Casino games use real money, and a win is never guaranteed. The self-assessment and cool-off options can be useful if you want extra structure around your play.
Set your playing boundary before you begin
Choose a budget and stopping point before opening a game. If gambling stops feeling like entertainment, use a cool-off period or self-exclusion and make use of the available assistance links.
Which Australian players will find Rich Palms a good fit
Rich Palms suits players who like variety across several casino formats. The library contains 1,112 games across slots, table games, video poker, speciality games, jackpots and live dealer categories. The games come from 19 software providers, including Real Time Gaming, BetSoft, Rival, BGaming, Visionary iGaming and Betgames.
Slot players have access to standard and progressive options, while table players can choose from blackjack, roulette, baccarat, craps, poker and Sic Bo. Live dealer options include baccarat, blackjack, poker and roulette. Most games have a demo mode, which is handy when you want to learn the controls before staking real money.

The range of categories makes the casino suitable for more than one playing style. You can move from slots to table games, video poker, speciality titles or jackpot games depending on what you feel like playing. Demo mode on most games gives you a way to explore the basic format without immediately using your balance.
Table-game players have familiar options such as blackjack, roulette, baccarat and craps, along with poker variations and Sic Bo. The live section adds live baccarat, live blackjack, live poker and live roulette. Players who enjoy progressive prizes can also find titles such as Aztec's Millions, Mega Glam Life Progressive and Forged in Fortune Hold & Win.
Players who prefer live formats can use tables supplied by Visionary iGaming and Betgames. Visionary iGaming provides live baccarat, blackjack, roulette, blackjack early payout and Super 6, while Betgames contributes live titles too. This gives the library a mix of streamed table play and other casino formats.
Rich Palms also fits players who prefer Australian dollars when managing their casino balance. Bitcoin is accepted for deposits and withdrawals between $25 and $1,000, with Bitcoin processing listed at 0-24 hours. That is the fastest transaction detail attached to the brand and may appeal if you already use cryptocurrency.
- Players who want 1,112 games in one casino account
- Slot fans looking for progressive jackpot titles and demo play
- Table-game players who enjoy blackjack, roulette, baccarat, poker or craps
- Live dealer fans looking for baccarat, blackjack, poker and roulette
- Australian players who want to use AUD
- Players who prefer instant browser access rather than a software download
The overall fit is strongest for someone who wants a broad casino menu rather than a single game type. It is also a reasonable match for players who value promotions and loyalty rewards alongside the games themselves. If you mainly play on a phone or tablet, the browser platform adds another practical option.
How Rich Club rewards regular play
Rich Club is the loyalty programme, with six tiers: Black Card, Silver Card, Golden Card, Platinum Card, Diamond Card and Millionaire Card. You earn one comp point for every $20 wagered, and 100 points convert to $1 in cash. The comp-point rate improves at higher bet levels.
| Card level | VIP reload bonus | VIP cashback or extra benefit |
|---|---|---|
| Black Card | 185% | Birthday bonus |
| Silver Card | 215% | Birthday bonus |
| Golden Card | 235% | Birthday bonus |
| Platinum Card | 265% | 5% VIP cashback |
| Diamond Card | 285% | 8% VIP cashback and a 24/7 personal Account Manager |
| Millionaire Card | 300% | 12% cashback, $1,000 loyalty bonus and 10:1 comp points |
A 30% instant cashback offer is available on clean deposits. VIP cashback is set at 5% for Platinum Card, 8% for Diamond Card and 12% for Millionaire Card. Millionaire Card members can receive daily, weekly and monthly cashback, and VIP cashback has no maximum cashout.
Diamond Card and higher levels include a 24/7 personal Account Manager. Other Rich Club benefits include birthday bonuses, personalised bonus programmes and faster withdrawals. Millionaire Card members also receive birthday gifts, the $1,000 loyalty bonus and 10:1 comp points.
The wider promotional calendar includes reload activity, free-spin events and named tours such as Treasure Tours, Asgard Tours, Bubble Chills, Gold Rush Tours, Storm Ride and Jungle Safari. Rich Palms also runs Weekend Star Shows, Cocktail Compliments and New Game Tours. The exact value of an offer depends on the promotion you choose.
Players who enjoy competition can join RTG tournaments, including freerolls and paid daily events. The Treasures Tour promotion combines a 150% slots bonus with 40 free spins. Blog promotions can also include free chips between $150 and $1,000 and free-spin offers.

The ongoing rewards give regular players more than one way to receive value from continued play. Reload promotions run across named weekly events, while the Rich Club provides a separate route through six card levels. Comp points can be converted to cash, and the rate improves at higher bet levels.
Players who prefer regular events can look at the tournament schedule, including freerolls and paid daily competitions. Other promotional activity includes slots offers, free spins and seasonal-style tours. VIP players receive additional reload percentages, cashback and account support as they move through the card levels.
Want rewards beyond the opening offer?
Rich Club combines comp points, cashback, reload bonuses and higher-level support for players who return regularly.
How to play Rich Palms on a phone or tablet
Rich Palms uses an instant-play mobile browser platform, so there is no dedicated app download required. It is optimised for Android, iPhone, iPad and other mobile devices. You can access the casino through a compatible browser and use the available features from there.

The mobile browser gives you access to the same general casino service without adding another app to your device. The cashier and promotional features are available on mobile, which means you can manage account activity from the browser. A night mode or dark mode toggle is also available for a darker display.
This setup suits players who move between a desktop, phone and tablet. Android, iPhone and iPad devices are supported by the mobile-optimised platform. The browser approach keeps the starting process simple because you do not need to download a separate casino application.
You can use mobile access for quick sessions or longer play, depending on the budget and time you have set. The wider library includes slots, table games, video poker, speciality games, jackpots and live dealer options. Most games can be played in demo mode on mobile, which helps you become comfortable with a title before using real funds.

Mobile play covers more than one casino category. You can switch between slots, table games, video poker, speciality titles, jackpots and live dealer formats through the browser. That makes the mobile platform suitable for players who do not want their phone sessions limited to slots.
Live options include baccarat, blackjack, poker and roulette for players who prefer dealer-led tables. Demo mode is available for most games on mobile, so you can check how a title works before deciding whether it suits your session. As with desktop play, real-money gambling carries the possibility of losses.

Promotional features remain available when you use Rich Palms on a mobile browser. You can access the cashier and bonuses from mobile instead of switching to a desktop device. Daily complimentary free spins require a login each day and a deposit within the previous three days.
The daily free-spin schedule runs from 10 spins on Day 1 to 60 spins on Day 7. Winnings from those free spins carry 40× wagering and a 6× maximum cashout on the free-spin winnings. Keeping those terms in mind helps you understand how a promotional balance can be used.
- Open a compatible mobile browser
Use an Android, iPhone, iPad or other supported mobile device to access the instant-play platform.
- Choose a game or demo mode
Select from the available casino categories, or use demo mode on most games to get familiar with the controls.
- Manage your cashier and offers
The mobile platform includes access to the cashier and promotional features, including bonuses.
- Use night mode if preferred
Switch on the night mode or dark mode toggle when a darker display is more comfortable.
Support, currencies and the practical account details
Customer support is available in English through 24/7 live chat, email and phone. Live chat is the round-the-clock option, while email suits written questions and phone support gives you a direct conversation. The FAQ covers basic questions, promotions and cashier matters.
Rich Palms accepts AUD, USD, CAD and Bitcoin. Deposit options include Visa, Mastercard, American Express, Neosurf, Visa Gift Card, Mastercard Gift Card, PayPal, Interac, bank wire transfer and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, Ripple, USD Coin, Tether, Solana, Binance Coin, Cardano and Shiba Inu.
The minimum deposit is $10 with Neosurf and $25 with other methods. If you withdraw, the minimum is $100, the daily limit is $500 and the weekly limit is $2,000 AUD/USD. KYC verification is required before a withdrawal, and overall processing ranges from 2-10 business days.
Credit card withdrawals take 7-10 business days, while bank wire transfers take 5-7 business days. KYC processing can take up to four business days, and the casino may split a payment into multiple transactions. Bitcoin deposits and withdrawals between $25 and $1,000 have processing of 0-24 hours.
- 24/7 English-language live chat
- Email support for written questions
- Phone support for direct assistance
- AUD, USD, CAD and Bitcoin support
- Cashier access through the mobile browser
- Self-assessment, self-exclusion and cool-off tools
Keep the account details close at hand
The useful figures to remember are the $25 standard minimum deposit, $100 minimum withdrawal, $500 daily withdrawal limit and $2,000 weekly withdrawal limit. Bitcoin transactions have their own $25-$1,000 range and 0-24 hour processing time.
Rich Palms Casino score: 7.2/10
The 7.2/10 score reflects a solid mix of features for Australian players. Rich Palms accepts AUD, offers 1,112 games from 19 providers, includes live dealer play and has a three-deposit opening offer worth up to $6,000. The six-tier Rich Club adds cashback up to 12%, reload bonuses up to 300%, comp points and personal Account Manager support from Diamond Card level upwards. Bitcoin processing of 0-24 hours is another practical strength. The main terms to budget for are the 35× welcome wagering requirement, the $10 active-bonus bet cap and the $500 daily withdrawal limit. Overall, Rich Palms is best suited to players who want a broad browser-based casino, regular promotions and a loyalty programme alongside AUD support.
Advantages and disadvantages of Rich Palms Casino
Pros
- Three-deposit welcome pack reaches up to $6,000, with a 50% crypto top-up on each deposit
- Multiple no deposit bonus codes available to new players
- Daily complimentary free spins for players who have deposited within the last three days
- Rich Club VIP program across six tiers with cashback up to 12% and reload bonuses up to 300%
- Bitcoin deposits and withdrawals processed in 0-24 hours
- 1,112 games from 19 providers including live dealer tables via Visionary iGaming and Betgames
Cons
- Daily withdrawal limit is $500
- Weekly withdrawal limit is $2,000
- Pending period on withdrawals is 2-7 business days before processing begins
- 35× wagering on the welcome bonus applies to the combined bonus and deposit amount
- No deposit bonuses carry 50× wagering with a $100 maximum cashout on the $40 offer
- Deposit limits, loss limits, reality checks and session limits are not available as responsible gambling tools
- Owner / Operator
- Alistair Solutions NV
- Established
- 31 January 2020
- Licence
- Government of Curaçao
- Platform
- Instant-play browser, no download required
Rich Palms Casino: your questions
Who operates Rich Palms Casino?
Rich Palms Casino is owned and operated by Alistair Solutions NV.
When was Rich Palms Casino established?
The brand was established on 31 January 2020.
What is the Rich Palms welcome pack worth?
The three-deposit welcome pack can reach up to $6,000. It includes 250% up to $1,000 on the first deposit, 200% up to $1,000 on the second and 150% up to $1,000 on the third, with an extra 50% added to each bonus when you use cryptocurrency.
Which licence does Rich Palms Casino operate under?
Rich Palms Casino operates under a licence issued by the Government of Curaçao.
How many games are available?
Rich Palms has 1,112 games across slots, table games, video poker, speciality games, jackpots and live dealer categories.
Can Australian players use AUD?
Yes. Rich Palms accepts AUD, as well as USD, CAD and Bitcoin.
How does the Rich Club loyalty programme work?
You earn one comp point for every $20 wagered, and 100 points convert to $1 in cash. The programme has six tiers, from Black Card through to Millionaire Card, with improved comp-point rates at higher bet levels.
Can I play Rich Palms on mobile?
Yes. The instant-play browser platform is optimised for Android, iPhone, iPad and other mobile devices, and no app download is required.
What support options are available?
Rich Palms provides 24/7 live chat, email and phone support in English. Its FAQ covers basic questions, promotions and cashier topics.
Which responsible gambling tools are available?
Players can use self-assessment tests, self-exclusion and cool-off periods. Rich Palms also provides links to gambling assistance organisations.
